Shipping policy

Order Processing

All orders are packed and shipped from Australia.
Orders are typically processed within 1–2 business days unless otherwise stated.

You will receive tracking details once your order has been dispatched.

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Shipping Methods

We use tracked shipping services from Aus Post only.
Shipping options and costs are displayed at checkout.

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Packaging Standards

Sealed Vault specialises in sealed collectibles. All products are packed with care to minimise the risk of damage during transit, including protective packaging suitable for sealed trading card products.

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Shipping Damage

If your order arrives damaged, please contact us within 48 hours of delivery with:

• Clear photos of the outer packaging

• Clear photos of the damaged item

We will assess the claim and arrange a replacement or refund in accordance with Australian Consumer Law.