Refund policy

Change of Mind

Due to the nature of sealed trading card products:

We do not accept returns or refunds for change of mind.

This includes (but is not limited to):

  • Deciding you no longer want the item

  • Finding the product cheaper elsewhere

  • Collector preference changes

Damaged, Defective, or Incorrect Items

If your item arrives:

  • Damaged

  • Defective

  • Incorrect

You are entitled to a remedy under Australian Consumer Law.

Please contact us within 48 hours of delivery with:

  • Your order number

  • Photos of the item and packaging

Depending on the situation, we will offer:

  • A replacement (where available), or

  • A refund

Sealed Product Integrity

We guarantee that all products sold as sealed are supplied factory sealed.

We do not accept returns for sealed products that have been:

  • Opened

  • Tampered with

  • Altered after delivery

Refund Method

Approved refunds will be issued to the original payment method.